Contact and Support
Whether you are a buyer with a question about an order, need to make a data request, or want to talk through an agency or enterprise plan, we are easy to reach and quick to reply.
Email is the fastest way to get a useful answer, and it gives us a record we can both refer back to. Here is where to send what.
We answer support and sales email within one business day, and usually much sooner. When you write in about an order, include your account email and the order reference so we can pull it up without a back-and-forth. If your question is really a how-does-this-work question, the answers below may save you the wait.
New to Saaslinks or weighing it up? The quickest way to understand the product is to create a free account and browse real listings. No spend required to look. Email [email protected] if you get stuck.
Question about an order, your wallet balance, or the 30-day indexation guarantee? Email [email protected] with your account email and order reference and we will sort it within one business day.
Buying for multiple clients or at scale? Email [email protected] to talk volume pricing, white-label reporting, and consolidated billing before you commit a budget.
Every order lives in your dashboard with a live status from placed through to published and indexed. If a status looks stuck, that is the moment to email [email protected] with the order reference. For the full picture of how monitoring works, see how to track backlinks.
Every placement is covered by our 30-day indexation guarantee, so you are not paying for links Google never sees. The details of how it works, and the rare edge cases, are in the 30-day indexation guarantee explained. If something is past the window and still not indexed, email [email protected].
Funds you add sit in your wallet until you place an order, and unused balance stays yours. The full terms are on our refund and wallet policy. For anything specific to your account, email [email protected].
Email [email protected] from the address on your account so we can verify it is you. You can ask to access, correct, export, or delete your data. We action requests within the timelines required by the GDPR and other applicable laws. See our privacy policy for the full detail.
Yes. Email [email protected] and we will set you up with the right structure for volume buying, white-label reporting, and consolidated billing so you are not juggling separate logins per client.
Create a free account, browse vetted real-traffic sites, and reach us any time you have a question. No spend required to look around.